FAQ

How often should I use the dental finger wipes?

Daily is ideal, since plaque forms continuously. Even a few times a week is better than nothing. Wipes support home care between vet visits and don't replace professional dental exams.

How often should I clean my dog's ears?

There's no fixed schedule. Check ears weekly and clean the visible ear only when you see wax or debris. Dogs that swim or have floppy or hairy ears may need it more often. If you notice redness, odor, discharge, head shaking or pain, skip home cleaning and see your vet.

Are your products safe for cats?

Our dental and ear finger wipes, grooming glove, slicker brush and nail grinder can be used on cats. Always go slowly with new tools and stop if your pet seems uncomfortable.

How does Subscribe and Save work?

On our dental and ear wipes you can choose delivery every 4, 6 or 8 weeks and save 10% on every order, with free US shipping. You can skip, change or cancel from your account before your next billing date. There is no commitment.

Do you offer multi-pack or bundle savings?

Yes. Buy 2 wipe tubs and save 10%, or 3 and save 15% (one-time purchases). The Fresh Start Duo (1 dental + 1 ear tub) is $34.95 as a one-time purchase, and the Quiet Nail Grinder plus a Muddy Paw Cleaner Cup saves 8% on the cup. The best available saving is applied automatically in your cart.

Which paw cleaner size do I need?

S for toy breeds, small dogs and cats; M for medium breeds; L for large breeds. If your dog is between sizes, choose the larger size.

How long does shipping take?

Orders ship out within 1-3 business days, and we email you a tracking link as soon as yours is on its way. Shipping is always free in the US.

What if something arrives damaged?

Send us a photo within 30 days of delivery and we'll replace or refund it, no return needed. See our Returns and Guarantee page for full details.

Do you offer veterinary advice?

No. We share general, publicly available care guidance, but we're not veterinarians. For anything health-related, please talk to your vet.

How do I contact you?

Email furloomy@gmail.com. We reply within 1-2 business days.