Terms of service

Overview

This website is operated by Furloomy. By visiting our site or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use the site.

Products and information

We make every effort to describe products and display colors accurately, but we do not warrant that descriptions or images are error-free. Product sizes and appearance may vary slightly. Our products support routine at-home pet hygiene and are not intended to diagnose, treat, cure or prevent any disease. Information on this site is general and educational and is not veterinary advice. Always consult your veterinarian about your pet's health.

Use of products

Use products only as directed, supervise your pet during use, and stop use if your pet shows discomfort or irritation.

Pricing and availability

Prices and availability may change without notice. We may limit or cancel quantities, and we may refuse or cancel any order, including in cases of pricing errors or suspected fraud. If we cancel a paid order, you will receive a full refund.

Orders, shipping and returns

Shipping and returns are governed by our Shipping Policy and our 30-Day Happy Pet Guarantee (Refund Policy), which form part of these terms.

Accounts

You are responsible for keeping your account details secure and for activity under your account.

Marketing

If you subscribe to emails or texts, you can unsubscribe at any time using the link or instructions in each message.

Intellectual property

All site content, including text, graphics and logos, belongs to Furloomy or its licensors and may not be copied without permission.

Limitation of liability

To the fullest extent permitted by law, Furloomy is not liable for indirect, incidental or consequential damages arising from use of our products or site. Our total liability for any claim will not exceed the amount you paid for the product in question.